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OpenKM Community Edition is a free Document Management System (DMS) that helps businesses control the production, storage, management and distribution of electronic documents, boosting effectiveness and productivity. It integrates document management, collaboration and advanced search into one easy-to-use solution, including administration tools for user roles, access control, security levels, activity logs and automation setup. With OpenKM Community Edition you can: Collect information...

...If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings ) Admin Username: admin Admin Password: change_this from any PC on your Local Network. Then setup your "SMTP Server" details from the Settings -> Email option. This will help in the flow of all emails from the system. Then setup up your Categories/Departments & Team/Staff Accounts. Once setup & running, please ensure that a Backup of the system, is taken regularly, to avoid any issues. These are covered in the video. Google Search helps in finding more about hesk.