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i20k es un software que facilita a las organizaciones tecnológicas obtener y mantener la certificación ISO 20000. Desarrollado por Soitsa (www.soitsa.com), su estructura es la misma que la del estándar y sus funcionalidades facilitan la mejora continua del servicio y generan las evidencias necesarias para las auditorías internas y las de certificación. Ha sido reconocida como un software excelente dentro de la fase de pruebas por auditores certificados.
i20k is a software that enables...