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Apache Answer is an open-source software project under incubation at the Apache Software Foundation (ASF). It empowers you to build a robust question-and-answer (Q&A) platform to thrive your community at ease. Apache Answer is capable for but not limited to: Community Forum: Open discussions and knowledge sharing within your online community. Help Center: Provide a central location for users to find answers to frequently asked questions (FAQs) and troubleshoot issues related to...

...KBPublisher can help you give customers the answers they need and resolve issues quickly and efficiently. Our knowledge base software can help your employees acquire job knowledge faster, reducing training time, and driving higher performance and job satisfaction. Use it to share knowledge. Publish and manage articles, white papers, user manuals, business processes, FAQs, online help, APIs, or any other type of information. How to install KBPublisher https://www.kbpublisher.com/kb/installation-5/

This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings...

...The hope is also to break up non-open fluxes to enable a truly single-point access. Don not forget: in the future some sort of encryption will be called upon to protect user data and privacy. At that time we will have to address the necessary controls issues. For the start up that will not be a problem. The sooner we get to having to cross that bridge, the better.