Showing 3 open source projects for "itsm"

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    ServiceNow Data Mart Loader

    ServiceNow Data Mart Loader

    ServiceNow Data Mart Loader (a.k.a. ServiceNow Data Pump)

    The ServiceNow Data Mart Loader (a.k.a. ServiceNow DataPump) is a Java application which uses ServiceNow’s Direct Web Services (SOAP) API to extract meta-data and data from your Service-now ITSM instance. The application automatically creates and maintains tables in an Oracle or MySQL database. Please view the Wiki Quick Start Guide for instructions. NOTE: This project has been rehosted on github (see https://github.com/gflewis/sndml). The updated version has been tested with Geneva and Helsinki, but the GUI is no longer supported.
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  • 2
    An implementation of Help Desk / Service Desk using the best practices of ITIL ITSM
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  • 3
    ossITSM is a full function ITSM(IT Service Management) system. References ITIL, etc. Includes 5 big parts: Service Strategy, Service Design, Service Transaction and Service Operation.Continue Service Management.Also CMDB and Monitoring System.
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