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...Here are just some of its features: slick modern design, free iOS and Anroid apps, seamless email integration, auto replies, internal notes, collision detection, modules allowing to integrate with WhatsApp, Facebook or Telegram, Knowledge Base, Live Chat, CRM, Customer Portal, Canned Responses and much more.
PHD Help Desk is a PHP+Javascript+MySQL open source Help Desk tracking software, very usefull for the help desk incident registration, follow up and managing of them, with knowledge data base access. Interface and docs available in Spanish and English
Support Incident Tracker (or SiT!) is a web based application for tracking technical support calls/emails. Engineers work to Service Level Agreements and incidents are flagged if they stray outside of them.
"Mibew Messenger" - is unique software allowing visitors of your site to chat with your operators.
This repo should be treated as an obsolete. For modern version of Mibew Messenger see https://sourceforge.net/projects/mibew/
This is the MzzCRM CRM database script that consists of a single input textbox on a web page that stores them into a MySQL database table.
It has one field so that the person inserting the case notes can insert the case notes quickly and has the ability to include full details, or to leave full details out.
The script is designed to perform the essential first action of a CRM -- creating the case notes.
ChaRM is a CRM written in PHP and using PostgreSQL. The goal of ChaRM is to optimize the communications with all parts of a project. So with ChaRM you can manage addresses, projects, processes, knowledge.
SiteHelm is a web site management system and CMS, with an advanced toolset for content authoring, document management, team workflows, issue & task tracking, help desk, CRM, information portals, membership systems and customer support (PHP/MySQL).
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A business oriented collection of modules for Xoops CMS, it aims at providing a complet set of coherent CRM apps. under Xoops. Currently it consists of a WebMail (sqMail), a Help Desk (zenTrackXoops), a Marketing and Sales automation (under development)