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WebIssues is an open source, multi-platform system for issue tracking and team collaboration. It can be used to store, share and track issues with various attributes, description, comments and file attachments. The system is easy to install and use but has many capabilities and is highly customizable. Website: https://webissues.mimec.org/ The current development version of WebIssues can be found at https://github.com/mimecorg/webissues

...A simple way to have a unique flow of information from email request from customers to invoices!
You only have to choose which modules you want to activate and is done!
Built with PHP, loves MySQL but runs also on SQL Server and Oracle.

Scarlet is an extension for Atlassian JIRA, the leading Enterprise issue tracking and management software, allowing easy clustering of JIRA application instances, ensuring both high availability and linear scalability.

J2EE-based, Open-Source, Workflow-Based integrated solution for managing software development process. It includes jBPM based bug tracking & task management, wiki-based document management, project planning, JasperReports reporting and many more

Help Desk front-end window for Sharepoint, DotNetNuke, and other web based (or Web Parts based) environments. This is not a Help Desk system, but can provide an easy interface to an existing web-based system through your organization's web portal.

Enterprised Help Desk is developed using J2EE technologies aimed at providing services to Help Desk based Companies.

Liberum Help Desk is a web-based application for managing support requests with in a small business or organization. It is written for ASP in VBScript/HTML and runs on Windows with IIS utilizing Windows domain or database authentication.

central project and resource administration. With cepra you are able to plan and track the work on software projects: See project progress. Control the budget. Track work of project member. Plan resources.