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FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP. It can be easily deployed even on a shared hosting.
Here are just some of its features: slick modern design, free iOS and Anroid apps, seamless email integration, auto replies, internal notes, collision detection, modules allowing to integrate with WhatsApp, Facebook or Telegram, Knowledge Base, Live Chat, CRM, Customer Portal, Canned Responses and much more.
Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises.
Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. It’s been integrated with numerous platforms including Facebook,...
Web Application used to manage clients, create invoices, timesheets
This web application is used to manage day to day service related businesses. PHPBounce comes with a multi tiered user system with Admin / Manager / Users, timesheet management, ticketing system, client database, invoice system, credit card processor (google checkout / google wallet). Client portal for your clients to keep track of invoices, tickets, and make payments.
CoAST, The Concord Asset, Software, and Ticket system is a php/mysql portal that allows you to receive user problems via a web portal, manage them, and manage hardware and software. Software can be licensed to an asset, which is attached to a user.