...Here are just some of its features: slick modern design, free iOS and Anroid apps, seamless email integration, auto replies, internal notes, collision detection, modules allowing to integrate with WhatsApp, Facebook or Telegram, KnowledgeBase, Live Chat, CRM, Customer Portal, Canned Responses and much more.
...It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises.
Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledgebase so you can share information with staff and customers. It’s been integrated with numerous platforms including Facebook, WhatsApp and Twitter, and can be customised according to your particular business requirements.
PHD Help Desk is a PHP+Javascript+MySQL open source Help Desk tracking software, very usefull for the help desk incident registration, follow up and managing of them, with knowledge data base access. Interface and docs available in Spanish and English
The proyect is a web based software made with PHP and MySQL to support a Help desk and a knowledge data base. It is posible to add new customers, modify customers, add new jobs/requests, modify jobs, make reports based in dates etc.