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Maintenance Manager is a Help Desk Application written using Java to allow tracking of "trouble" tickets and their resolution. Please see http://maintmgr.sourceforge.net for installation instructions
Bookingpad is an online booking system. It aims are: 1) To provide an easy to use interface for people booking, 2) To be flexible enough to be used for a variety of purposes. 3) Take online payments (through PayPal).
Scarlet is an extension for Atlassian JIRA, the leading Enterprise issue tracking and management software, allowing easy clustering of JIRA application instances, ensuring both high availability and linear scalability.
Help Desk Wiki is a Web Application that help the work of Help Desks and Call Centers with a lot of tools like Tickets following problems untill they will be solved. Users can share address book, links and other documents, arranged in categories.
Obat, Help Desk Solution develop on top of Cimande. The system will have a request and response of a problem, make a solved problem become FAQ. This is an Indonesian IT Ministery project.