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Maintenance Manager is a Help Desk Application written using Java to allow tracking of "trouble" tickets and their resolution. Please see http://maintmgr.sourceforge.net for installation instructions
Jnestor is a majordomo developed in java: it can reads an IMAP/POP3 folder (email folder), identifies the elements in it and process them, transforming them as Mantis issues.
The software is still experimental, but it passed succesfully the last stages of testing and I hope I will release a stable version soon.
Bookingpad is an online booking system. It aims are: 1) To provide an easy to use interface for people booking, 2) To be flexible enough to be used for a variety of purposes. 3) Take online payments (through PayPal).
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Scarlet is an extension for Atlassian JIRA, the leading Enterprise issue tracking and management software, allowing easy clustering of JIRA application instances, ensuring both high availability and linear scalability.
DDesk is a ticket, task and issue management application. Profiled for desk-side support companies. Includes client UI, partner and internal UI. (Not in active development since 2006) Released under Apache License 2.0, user, reuse as you will.
Obat, Help Desk Solution develop on top of Cimande. The system will have a request and response of a problem, make a solved problem become FAQ. This is an Indonesian IT Ministery project.