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A refreshing and simple to use trouble ticket system project...
...That being said I did learn more about NodeJS and Angular 2+.
Almost a decade later I have decided to re-write this app using NodeJS 12 and Angular 9.
If you would like to check out the new project "Node Ticket System", please visit the GitHub page here: https://github.com/node-ticket-sytem/node-ticket-system.