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Open Help Desk Tools aims to help IT departments to solve users problems with Windows stations.
It could be also helpfull for security audits.
IT allows to:
- Read Windows Event Log (with sorting, filtering)
Not everything works yet ... working on it :)
This is a school project, it main purpose is to provide the basic functionality for a online help desk, a system that allows users to create tickets containing their problem description to be attended by an IT technician.
The Cassandra helpdesk is a client-based help desk application for customer support. The objective is to achieve a substantial easement of customer support for both, the constituent and its customers.
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