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Maintenance Manager is a Help Desk Application written using Java to allow tracking of "trouble" tickets and their resolution. Please see http://maintmgr.sourceforge.net for installation instructions
Jnestor is a majordomo developed in java: it can reads an IMAP/POP3 folder (email folder), identifies the elements in it and process them, transforming them as Mantis issues.
The software is still experimental, but it passed succesfully the last stages of testing and I hope I will release a stable version soon.
Case Management Java Web Application for Salesforce.com utilizing the Salesforce API. Customers can create and manage cases, search solutions and edit their profile.
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Help Desk Wiki is a Web Application that help the work of Help Desks and Call Centers with a lot of tools like Tickets following problems untill they will be solved. Users can share address book, links and other documents, arranged in categories.
Obat, Help Desk Solution develop on top of Cimande. The system will have a request and response of a problem, make a solved problem become FAQ. This is an Indonesian IT Ministery project.