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Inventory Transfer Forms and Case Management System.
This system is designed to create and collect inventory's transfer documents. The created and printed document can be passed to a customer with the inventory as a transfer form. The system has an advanced search function useful to find a specific document by various fields.
The second function is the service requests' management system.
Easy Help Desk is designed to make customer service and technical support as efficient as possible. It enables a support staff to streamline the support process. It also permits history of prior service, inventory, and other useful information to be displayed while working with a caller. The main features of the Easy Help Desk are pointed below.
Keep track of all your job costs, make sure you don't lose money
Book a Job Card, assign employee which records the time spent on the job that transfers to a timesheet, add costing like materials from built-in inventory system. Finally create invoices integrating with XERO online accounting or print PDF invoice.
Manage purchasing orders, inventory and generate custom reports. Features include active directory authentication with support for user, group, access levels per user/group. Still in alpha stage.
AI-powered service management for IT and enterprise teams
Enterprise-grade ITSM, for every business
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