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Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.

ProcureDesk is an integrated purchasing and invoicing platform tailored to help small to medium sized businesses streamline their procurement processes. This user-friendly system automates workflows and consolidates purchasing data into a centralized dashboard, allowing companies to control spending and enhance transparency efficiently. Features like automated invoice matching, simple requisition creation, and immediate cash flow insights minimize manual tasks and boost operational efficiency. ProcureDesk is perfect for smaller enterprises leveraging big-business strategies to reduce costs and optimize their purchasing activities. Discover how ProcureDesk can transform your procurement process into a more effective and manageable part of your business.

With Twilio Voice, you can build unique phone call experiences with one API, to create, receive, control and monitor calls with just a few lines of code. Create an engaging voice experience that you can quickly scale and modify with a wide array of customization options and resources.