Showing 2 open source projects for "mega-voice"

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    ictcrm

    ictcrm

    Open source CRM with built-in contact centre integration

    An open source CRM built on SuiteCRM and wired into our contact centre stack, so the customer record and the phone call are not sitting in two separate systems. The CRM side is what you would expect: accounts, contacts, leads, opportunities, cases and campaigns, with the reporting and workflow SuiteCRM already gives you. What we added is the telephony integration. Calls can be placed from a record, an inbound call can bring the matching record up, and campaign activity flows back into...
    Downloads: 0 This Week
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    Argon Lite is an environment for simple convergent prepaid and postpaid billing of multiple products and services. It supports both real time and batch billing for products involving voice, messaging and data.
    Downloads: 0 This Week
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