Interna is a billing software able to manage customer- and productrelated data and statistics. The document managment is able to generate the types quotation, order confirmation, delivery note, invoice and credit advice in english and german.
XCompiere is a construction and maintenance of Compiere ERP+CRM wich Manufactures (CMCPS), especially gone back to the Brazilian business. They are mainly included the translation for pt_BR and the creation of the accounting plan.
Enterprise eMail Integration System. A set of tools to improve email managment for companies who have to deal with a large amount of email requests from customers, including a J2EE (jBoss) modular application and an Eclipse RCP based pluggable front-end.
Open Trouble Ticketing: a solution to the problem of managing request through the integration of: a powerful request management engine, a simple and intuitive container for FAQ, a sophisticated graphical report tool.
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DeciGen® is an ERP with added features for help in decision making process. DeciGen incorporates Decision Support System over an framework of ERP to provide a feature rich solution. It aims to achieve the final goal of IT - to run business smoothly. Dec
Advanced, enterprise-class J2EE Customer Relationship Management (CRM) suite including Sales Force Automation (SFA), marketing, campaign management, and customer service. Features similar to Salesforce.com, Netsuite, or Siebel OnDemand.
ossITSM is a full function ITSM(IT Service Management) system. References ITIL, etc. Includes 5 big parts: Service Strategy, Service Design, Service Transaction and Service Operation.Continue Service Management.Also CMDB and Monitoring System.
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A desktop application that identifies incoming calls by checking the data of your contacts. A notification including the name of the caller is displayed and all incoming calls are logged.
Currently works with the asterisk telephony system.
A complete contact center solution for the Asterisk PBX, capable of handling inbound and outbound campaigns. Provides an agent toolbar for CTI. For managers an admin panel controls every aspect of the call center. Stunning historical and realtime stats.
Clepsydra is a J2EE application that implements a workloading using quartz scheduler for the management of the batch and jpa 2.0 for the persistence, jquery for the presentatio and spring 3.x for ioc and Spring web for presentation
Open cobex is an opensource service management software. It works after the standard from the ITIL (IT Infrastructure Library). Technologies: Eclipse Smart Client, Apache Axis2 Service. Vision for later versions: Mobile Client for cellphones, Web Interfa