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...The installation guide comes with the source code:
https://sourceforge.net/p/nocc/code/HEAD/tree/trunk/webmail/docs/INSTALL
If you encounter problems or bugs you can always try the current HEAD version:
https://sourceforge.net/p/nocc/code/HEAD/tarball?path=
Questions, bug reports or support requests are very welcome:
https://sourceforge.net/p/nocc/_list/tickets
Alternative source code repository:
https://github.com/oheil/NOCC
Ticket-IT is a tool for creation, management and accompaniment of tickets for companies who need a better integration and distribution of informantion about customer services, support, product development, callcenter, etc, among their departments.
eTicket is a PHP-based electronic support ticket system, that can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal helpdesk solution for any website. New http://www.eticketsupport.com