Search Results for "customer support"

Zingg is an open-source entity resolution and master data management platform for finding duplicate, related, or matching records across large datasets. It uses machine learning to learn how records should be compared, reducing the need for brittle hand-written matching rules. The project is designed for data engineering and analytics teams working on customer 360, supplier 360, deduplication, fuzzy matching, data quality, and golden record workflows. Zingg runs on Apache Spark and can scale...

LIFELINES is a pure Python library for survival analysis, a statistical field focused on modeling time until an event occurs. It can be used for traditional cases like medical survival time, but also for business and product questions such as churn, subscription length, equipment failure, and customer retention. The library includes estimators such as Kaplan-Meier, Nelson-Aalen, and regression-based survival models. It is designed to be accessible to Python users and works well with common...

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Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. iTop (IT Operations Portal) by Combodo is an all-in-one, open-source ITSM platform designed to streamline IT operations. iTop offers a highly customizable, low-code Configuration Management Database (CMDB), along with advanced tools for handling requests, incidents, problems, changes, and service management. iTop is ITIL-compliant, making it ideal for organizations looking for standardized and scalable IT processes. ...

...Data Quality includes profiling, filtering, governance, similarity check, data enrichment alteration, real time alerting, basket analysis, bubble chart Warehouse validation, single customer view etc. defined by Strategy. This tool is developing high performance integrated data management platform which will seamlessly do Data Integration, Data Profiling, Data Quality, Data Preparation, Dummy Data Creation, Meta Data Discovery, Anomaly Discovery, Data Cleansing, Reporting and Analytic. It also had Hadoop ( Big data ) support to move files to/from Hadoop Grid, Create, Load and Profile Hive Tables. ...

DeciGen® is an ERP with added features for help in decision making process. DeciGen incorporates Decision Support System over an framework of ERP to provide a feature rich solution. It aims to achieve the final goal of IT - to run business smoothly. Dec