Search Results for "template library"
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Showing 2 open source projects for "template library"
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Abandon Call Monitoring Tool
Monitor Abandon and Short Duration Calls using Avaya TSAPI library
This monitoring tool uses Avaya TSAPI library, it monitors incoming calls from Avaya VDN and display the abandon and short duration calls information for call center operation. It writes call information data to Splunk so you can analysis call center traffic pattern and details. -
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Ohioedge CRM + BPM Server
Ohioedge CRM + BPM + Group/Membership Management Server
Ohioedge is a Web-based, Enterprise Java (J2EE Certified by Sun!) CRM + BPM application designed for $15-200M organizations requiring multi-functional, enterprise-wide co-ordination of sales (work) generation and fulfillment (workflow) activities.
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