Showing 2 open source projects for "template library"

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    Abandon Call Monitoring Tool

    Monitor Abandon and Short Duration Calls using Avaya TSAPI library

    This monitoring tool uses Avaya TSAPI library, it monitors incoming calls from Avaya VDN and display the abandon and short duration calls information for call center operation. It writes call information data to Splunk so you can analysis call center traffic pattern and details.
    Downloads: 0 This Week
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    Ohioedge CRM + BPM Server

    Ohioedge CRM + BPM Server

    Ohioedge CRM + BPM + Group/Membership Management Server

    Ohioedge is a Web-based, Enterprise Java (J2EE Certified by Sun!) CRM + BPM application designed for $15-200M organizations requiring multi-functional, enterprise-wide co-ordination of sales (work) generation and fulfillment (workflow) activities.
    Downloads: 1 This Week
    Last Update:
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