Search Results for "monitor"
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Showing 8 open source projects for "monitor"
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CTI Server for Avaya
The ctiSVR is a CTI server for IVR system and front-end applications
The ctiSVR is a CTI server for IVR system and front-end applications. The tool uses TSAPI library to monitor IVR and agent extensions, it hides the technical details of TSAPI and provide a simple REST, WebSocket and OCX interface for IVR system and front-end applications to perform CTI call control functions. The ctiSVR program supports passing of customized user data between different kind of CTI software when a customized DLL is developed. -
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CTI Server for Avaya
The ivrSVR is a CTI server for IVR system and front-end applications
The ivrSVR is a CTI server for IVR system and front-end applications. The tool uses TSAPI library to monitor IVR and agent extensions, it hides the technical details of TSAPI and provide a simple REST, WebSocket and OCX interface for IVR system and front-end applications to perform CTI call control functions. The ivrSVR program supports passing of customized user data between different kind of CTI software when a customized DLL is developed. -
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CalLite CRM
Software per Call Center
CalLite è il software per Call Center più versatile e veloce sul mercato. Ti permette di azzerare le perdite di tempo degli utenti (operatori, agenti, supervisori, coordinatori, ecc. ecc.) per massimizzare i guadagni. Il software dispone delle funzionalità: PowerDialer, ProgressiveDialer, PredictiveDialer ed AutoDialer. Ovunque siano (da casa o in ufficio), i tuoi operatori potranno lavorare con una semplice connessione internet. Tu potrai, da ogni dispositivo fisso o mobile, amministrare e... -
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Epesi BIM Free & Open Source CRM
Lighweight CRM, easy to use Kickstarter for web based ERP
EPESI BIM (Business Information Manager) is a fully functional web CRM/ERP application to store, organize, access and share business records. Manage your data precisely, flexibly and easily, simplifying internal communication and making work-flow more efficient. Epesi has been designed as a Kickstarter project and provides "no code" and "low code" environment for developers. You can quickly create your own modules: https://epesi.org/devtutorial/helloworld Setting up EPESI Web Application... -
Atera - an All-in-one platform for IT managementYour IT essentials, integrated & elevated. Take your IT management from automated to autonomous, download Atera's agent to start your free trial!
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Avaya Monitoring Tool
Monitor trunk and hunt group and sends notification emails
This program monitor Avaya resouces such as trunk and hunt group, it sends notification emails when default conditions such as no available trunk or no login agent is found. It can be integrated with Nagios and graph can be plotted in Nagios web page. -
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Abandon Call Monitoring Tool
Monitor Abandon and Short Duration Calls using Avaya TSAPI library
This monitoring tool uses Avaya TSAPI library, it monitors incoming calls from Avaya VDN and display the abandon and short duration calls information for call center operation. It writes call information data to Splunk so you can analysis call center traffic pattern and details. -
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Develop/implement successful sales and marketing campaigns: monitor and manage customer health, address deviations in customer behaviors, capitalize on trends in customer sales activity, anticipate areas of greatest customer potential sales growth
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This project extends the Open-Source ERP-System Compiere(R) with aspectorientation. Its using the aspectoriented language ObjectTeams/Java and was developed within a diploma-thesis at the Technical University Berlin, Germany.
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