The ctiSVR is a CTI server for IVR system and front-end applications
The ivrSVR is a CTI server for IVR system and front-end applications
ERP Server
The tool captures ECHI data, then imports the data database and Splunk
software for email automation (newsletters, transaction mails, etc.)
Membership management software
The DMCCLogger uses DMCC API to record calls for Avaya CM
The bcmsSVR can access real time and historical reports from Avaya CM
Integration tool to migrate & update hubspot contacts.
Core Banking System for Microfinance
Monitor Abandon and Short Duration Calls using Avaya TSAPI library
Cleanse, correct and enrich customer data directly in Microsoft Excel.
Implement Screen Pop for Avaya PBX
Small Business CRM/ERP System