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99.99% Uptime for MySQL and PostgreSQL Databases
Sub-second maintenance. 2x read/write performance. Built-in vector search for AI apps.
Cloud SQL Enterprise Plus delivers near-zero downtime with 35 days of point-in-time recovery. Supports MySQL, PostgreSQL, and SQL Server.
Support Incident Tracker (or SiT!) is a web based application for tracking technical support calls/emails. Engineers work to Service Level Agreements and incidents are flagged if they stray outside of them.