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Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.

With AccountEdge, business owners can organize, process, and report on their financial information so they can focus on their business. Features include: accounting, integrated payroll, sales and purchases, contact management, inventory tracking, time billing, and more.