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...It enables CRM users to make and receive calls directly from CRM, also export leads/contacts to the contact center, and run campaigns through ICTContact to connect with their customers with ease. ICTContact is advanced contact center software featuring omnichannel communications, unified communications, IVR studio, CRM operations, Collaboration, CRM business automation and integration, and multi-tenant and white label support suitable for contact centers, call centers, entrepreneurs, and Service Providers. ICTContact offers smart webrtc agent-based manual dialing, preview dialing as well as progressive dialing capabilities.

Write your chatbot logic once and connect it to one of the available messaging services, including Amazon Alexa, Facebook Messenger, Slack, Telegram or even your own Website. BotMan is framework agnostic, which means you can use it in your existing codebase, whatever framework you might use. Starting a new chatbot project? BotMan Studio is a Laravel 5.5 boiler project to get you started in no time! BotMan is all about having an expressive, yet powerful syntax that allows you to focus on the business logic, not on framework code. BotMan is a framework agnostic PHP library that is designed to simplify the task of developing innovative bots for multiple messaging platforms, including Slack, Telegram, Microsoft Bot Framework, Nexmo, HipChat, Facebook Messenger and WeChat.