Search Results for "key mapper"

Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. iTop (IT Operations Portal) by Combodo is an all-in-one, open-source ITSM platform designed to streamline IT operations. iTop offers a highly customizable, low-code Configuration Management Database (CMDB),...

...Modules: Tickets (email helpdesk with AI Reply Cleanup), Assets (vCenter + InTune sync), CMDB (with AI-generated impact analysis), Knowledge Base (Claude-powered semantic search), Change Management with CAB workflows, Calendar, Morning Checks, Reporting (click-to-drill-down dashboards), Software inventory, Forms (drag-and-drop builder with AI assist), Contracts with RFP Builder, Service Status, System Wiki, LMS (SCORM compliant), Process Mapper, Tasks (Kanban), Watchtower attention dashboard. AI features throughout — bring your own Anthropic API key. Built on PHP and MySQL. Active weekly releases.