Automatic backups, patching, replication, and failover. Focus on your app, not your database.
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Vendor-agnostic monitoring across on-prem servers, cloud platforms and OT devices, all in one dashboard. No more tool sprawl.
Modern infrastructure spans data centers, cloud platforms and factory floors, and every blind spot between them is a risk. PRTG supports SNMP, WMI, SSH and other standard protocols to monitor IT, OT and hybrid environments through one customizable dashboard. Build the views your team needs, from network health to application performance, without switching tools. Try PRTG free for 30 days now.
eXcentia's OpenSource OTRS package for external database connection from the agent interface. It adds SQL Box functionality in order to query external datasources.
OTRS Bridge is an open-source PHP script that allows you to take agent emails from 3rd party ticketing solutions and integrate them better with OTRS transparently. Currently best suited to operation with RT (Request Tracker).