Search Results for "customer support"

This repository is a customer service agent demo built using the OpenAI Agents SDK to showcase how to build a production-style conversational assistant for use cases like airline customer support. It consists of two major parts: a Python backend that orchestrates agent logic (tool calls, handoffs, memory, routing) and a Next.js UI for chat interaction and visualizing agent state.

Olares is an AI-powered chatbot framework designed to support real-time natural language understanding and response generation.

Tiledesk Server is the backend component of the Tiledesk platform, providing a comprehensive open-source live chat system with integrated chatbot capabilities for customer support and engagement.

...The project includes support for designing rich workflows where agents communicate with each other (agent-to-agent communication) and maintain state.

GoClaw is an enterprise AI agent platform that rebuilds OpenClaw in Go for stronger concurrency, simpler deployment, and production-oriented multi-agent orchestration. It acts as a gateway that connects language models to tools, channels, memory, and organizational data through a single binary. The platform is built for teams that need multiple agents to collaborate, delegate tasks, and operate across different providers without losing tenant isolation. It supports more than 20 LLM providers...

MindsDB is an AI data solution that enables humans, AI, agents, and applications to query data in natural language and SQL, and get highly accurate answers across disparate data sources and types. MindsDB connects to diverse data sources and applications, and unifies petabyte-scale structured and unstructured data. Powered by an industry-first cognitive engine that can operate anywhere (on-prem, VPC, serverless), it empowers both humans and AI with highly informed decision-making...

BISHENG is an open LLM application DevOps platform, focusing on enterprise scenarios. It has been used by a large number of industry-leading organizations and Fortune 500 companies. "Bi Sheng" was the inventor of movable type printing, which played a vital role in promoting the transmission of human knowledge. We hope that BISHENG can also provide strong support for the widespread implementation of intelligent applications. Everyone is welcome to participate.

...Instead of relying solely on broad language model reasoning, this project enforces explicit step sequences with checkpoints, conditional transitions, and rollback logic, making agent workflows more predictable and auditable. It defines reusable SOP templates that agents can instantiate with context-specific parameters, allowing organizations to codify best practices for customer support, data processing, document workflows, or incident response. The framework supports monitoring and state tracking, so external systems can observe progress, intervene if necessary, and log outcomes for compliance or auditing. Integrations with common messaging and task orchestration systems enable SOP agents to interact with email, ticket queues, and databases as part of their workflows.