For organizations spanning all industries and sizes from SMBs to Fortune 500 corporations
SysAid is an ITSM, Service Desk and Help Desk software solution that integrates all of the essential IT tools into one product. Its rich set of features include a powerful Help Desk, IT Asset Management, and other easy-to-use tools for analyzing and optimizing IT performance.
Dia2SQL is a Perl script to convert UML objects in DIA ( see http://www.lysator.liu.se/~alla/dia/ for more info on DIA ). Currently, it processes Dia documents exported as Encapsulated PostScript ( EPS ).