Search Results for "customer queue"
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Showing 13 open source projects for "customer queue"
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Built for growing businesses and well-established enterprises alike, Multiview is a highly scalable and robust ERP.
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Define and Deliver Comprehensive Cybersecurity Services. Security threats continue to grow, and your clients are most likely at risk. Small- to medium-sized businesses (SMBs) are targeted by 64% of all cyberattacks, and 62% of them admit lacking in-house expertise to deal with security issues. Now technology solution providers (TSPs) are a prime target. Enter ConnectWise Cybersecurity Management (formerly ConnectWise Fortify) — the advanced cybersecurity solution you need to deliver the managed detection and response protection your clients require. Whether you’re talking to prospects or clients, we provide you with the right insights and data to support your cybersecurity conversation. From client-facing reports to technical guidance, we reduce the noise by guiding you through what’s really needed to demonstrate the value of enhanced strategy.
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Tarantool
Get your data in RAM, get compute close to data, enjoy the performance
In OLTP scenarios, Tarantool can be used instead of relational databases. Such a solution will work many times faster. With Tarantool, you can replace the traditional bundle of database & cache and reduce operational costs. Tarantool is tolerant of write-heavy loads. It also allows keeping full-featured applications close to the data, thus reducing data access network latency to zero. The open-source Community Edition lets you develop applications and speed up a system in operation. It... -
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phpList
Powerful Open Source Email Marketing app with analytics & segmentation
phpList delivers Open Source email marketing, including analytics, list segmentation, content personalisaton and bounce processing. Extensive technical features and a secure and stable codebase are the result of over 17 years of continuous development. Used in 95 countries, available in 20+ languages, and used to send 25 billion email campaigns last year. Deploy it with your own SMTP server, or get a free hosted account at http://phplist.com. -
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Socket Help Desk Solution
A Platform Agnostic Help Desk Application for customer support teams
Socket Help Desk Application is a cross-platform customer support application. It enables customer support teams chat with customers via text, audio and video conversation. It also enables technical support teams share their screen with visitors thus allowing the visitor see what the staff is doing on their screen. -
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OpenEMM e-mail & marketing automation
software for email automation (newsletters, transaction mails, etc.)
... statistics, a content management system, self-defined and behaviour-based target groups, a multi-queue mail backend for maximum sending performance, a time-driven automated data import and export feature, an extensive set of webservices, a plugin interface to easily extend the core functionality, a scripting feature to enhance the functionality of OpenEMM with triggerable customized actions and an audit-proof user activity log. -
AlertBot monitors your website's full functionality around the clock so you can focus your time on more important things.
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Free Queue Manager
Web based python-flask Queue management system
A web based management system developed for the purpose of easing the process of orgnizing queues and lines. Like many other (QMS)s Queue Management Systems, FQM does provide a basic dashboard to allow the users of the system and customers alike to interact with the system via a basic yet simple user interface . Brief user guide can be found on https://fqms.github.io/images/user_guide.pdf -
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Call Analytics for Avaya
Monitor Avaya VDN, ACD and extension objects for call analytics
Call Analytics tool is a server program that monitors Avaya VDNs, ACD Hunt Groups and Extension objects, it extracts useful information from monitoring events and outputs call and agent records for applications such as reporting, wallboard integration and call log analysis. The Call Analytics tool is a CTI reporting and real time monitoring engine and it is an ideal tool when CMS is not in placed for call center environment. -
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UCCE & IPCC Cisco Callboards
This application allows to display how many calls are in a phone queue
Using PHP and MySQL this application allows people to set up a call board in a sales or customer services environment it will display total calls, CPT and Abandoned calls and total calls in the queue. If there are any calls in the queue the screen goes red grabbing the attention of staff so they can answer the call. The page and query can be modified so you can display nearly any information that you want. The code is open source i just ask that you consider denotations so that i can... -
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Tibco EMS Message Admin allows you to purge a queue, list messages in a queue, save a message from a queue to a file, edit the message in memory and send to another (or same) queue, load message from a file and send it to a queue
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Drive amazing product experiences with quality product data.
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Chat (framework), fast and extensible. The sample application (skin) illustrates using it as a customer support chat placed before call desk queue - for decreasing cost of support and increasing support quality.
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REQADM is a comprehensive request queue administration facility for helpdesks and other groups who track customer issues. Clients include full GUI (X or Windows), web, e-mail, command-line, batch and custom API. Includes report generator.
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Here we bring another innovative application of blue tooth technology combined with JAVA. No more human queues, instead your bluetooth enabled mobiles, or ipods etc. will wait in a queue before the central server.
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