WB Point for iPhone

Overview of WB Point for Wildberries Pickup Locations

WB Point is a complimentary iPhone app created by Wildberries OOO to simplify order handling at Wildberries pickup locations. Built for store and pickup-point staff, the application centralizes incoming orders and helps teams process them faster and more reliably. Its streamlined screens and tools keep managers informed so they can act quickly and maintain smooth customer service.

Main capabilities

• Detailed search, filtering and reporting tools for tracking orders and producing records for audits or performance analysis.
• Instant push alerts that notify staff the moment a new order arrives, reducing response times.
• Built-in messaging options to contact customers directly when clarification or updates are needed.
• An easy-to-navigate interface for viewing orders, changing order statuses, and managing daily workflows.

How pickup-point teams use it

WB Point provides a simple workflow for daily operations:

• Open the app to see a live list of incoming and pending orders.
• Use search and filters to locate a particular order or view a subset (by date, status, or other criteria).
• Update an order’s status as items are processed or collected, and send messages to customers when necessary.
• Export or generate reports for record-keeping and operational review.

Benefits for operations

• Faster order processing thanks to real-time alerts and an organized order queue.
• Fewer mistakes through searchable order histories and reporting capabilities.
• Better customer interactions by enabling direct communication from the app.
• No cost to install and maintain on iPhones, making it accessible for teams working within the Wildberries network.

WB Point is a practical tool for pickup-point managers who want clearer workflows and improved service quality within the Wildberries ecosystem.