Vivo for iPhone

Overview for consultants and partners

Vivo is a free utility app built to support Vivo consultants and authorized sales partners. After signing in, users can open a service mode that helps them manage customer flow — for example, by calling the next client in line — while keeping tabs on sales activity in real time. An embedded AI assistant works alongside the user, providing context-aware answers and suggestions to speed up responses and make interactions feel more natural. The app is focused on simplifying everyday sales tasks and improving overall productivity.

Main capabilities

• Intelligent virtual assistant that supplies instant information and guidance during interactions
• Live dashboards and trackers for monitoring sales performance as it happens
• Service-mode queue tools to call and manage the next customer needing help
• Designed specifically for Vivo’s consultant and partner teams, with role-based access
• Free to download and use; requires a user login to access features

How it improves workflow

Vivo reduces administrative friction by centralizing customer queueing, sales tracking, and on-demand support in one place. Consultants can spend less time on manual coordination and more time assisting customers, while the AI co-pilot helps resolve questions faster and more accurately. Real-time metrics let users identify performance trends and adjust their approach during the day.

Getting started quickly

Sign in with your company credentials, switch into service mode, and begin managing the customer queue. Use the live sales view to monitor your activity and call the next client when ready. If you need help, the in-app AI assistant can provide step-by-step guidance or quick answers to common questions.

Practical benefits

• Faster response times to customer inquiries
• Simplified queue and appointment handling
• Better visibility into individual and team sales metrics
• More natural, context-aware communication through AI assistance