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App overview
Virginia Medallion is a free mobile application created by the Department of Medical Assistance Services to help Medicaid recipients in Virginia manage health plan selection and enrollment. It’s designed for use on smartphones and tablets to make finding coverage and accessing care more convenient.
Benefits and key functions
- Enroll in a managed care plan directly from your device without needing to visit an office.
- Compare multiple health plans side-by-side to determine which option fits your needs.
- Get turn-by-turn directions and locations for nearby hospitals, specialists, and other providers.
- Access a no-cost app built specifically for Virginia’s Medicaid program by the state agency.
- Reach live assistance through the Managed Care HelpLine if you need guidance during enrollment.
- Use the app in either English or Spanish to accommodate a wider range of users.
Support and languages
The app provides bilingual (English/Spanish) interfaces and connects you to real-person support when questions arise. If you need help, the Managed Care HelpLine is available; you can use the toll-free and TTY contact information shown in the app or on the program’s website.
Who can use it
This application is intended exclusively for Virginia residents who receive health coverage through Medicaid. If you are not a Virginia Medicaid enrollee, the app will not apply to your coverage.
Getting started
Download the Virginia Medallion app to begin exploring plans and completing enrollment from your phone or tablet. For additional assistance or to provide feedback, call the Managed Care HelpLine or use the TTY option listed within the app.
Technical
- iPhone
- Free
