Product snapshot
Vibe Scan is a cloud-based AI service built to track and improve a brand’s public reputation through automated sentiment analysis. It applies machine learning to conversations across the web, translating raw text into a clear picture of how audiences feel about a brand. Regular reports and a quantified sentiment metric help teams turn perception data into practical marketing and PR moves.
Core capabilities
- Centralized monitoring of brand mentions across multiple online sources, giving a single place to see what's being said.
- Granular filtering and search tools to zero in on specific topics, channels, or high-impact conversations.
- A personalized AI helper that summarizes trends and highlights important threads so teams can act faster.
- Quantified sentiment ratings and periodic trend reports that reveal how perception shifts over time.
- Competitive benchmarking to compare your brand’s sentiment against peers and spot relative strengths or weaknesses.
- Actionable recommendations tied to the sentiment data to guide digital marketing and reputation actions.
How the dashboard supports workflows
The Vibe Scan interface functions as a control center for reputation work. Users can set up saved searches and filters, drill into individual mentions, and watch weekly trend summaries to see whether tactical changes move the needle. The embedded AI assistant interprets the data, surfaces notable discussions, and helps prioritize responses so teams can manage crises or capitalize on positive momentum efficiently.
Insight delivery and use cases
Weekly breakdowns show short-term shifts and longer-term trends, while the sentiment score provides a concise indicator you can track over time or share with stakeholders. Marketing, PR, and customer experience teams can use the platform to measure campaign impact, detect emerging issues early, and refine messaging based on public reaction.
Recommended alternative
Alternative solution: Verbalate (subscription available) — a comparable platform for brands seeking another option for automated sentiment tracking and competitive benchmarking.
Technical
- Web App
- Subscription