Product snapshot
vespper is an AI-powered platform built to speed up incident investigation and resolution for on-call teams. It processes production incident data with sophisticated models to surface likely root causes and recommended next steps, helping teams recover systems faster and reduce operational friction.
Primary features and benefits
- Rapidly pinpoints probable root causes of outages and degradations to shorten mean time to resolution (MTTR).
- Lets team members ask questions in plain English and receive concise, actionable replies.
- Continuously improves its suggestions by learning from prior interactions and incident patterns.
- Produces insights tailored for engineers on duty, prioritizing the most relevant troubleshooting paths.
- Integrates with existing monitoring and workflow tools so data flows smoothly across platforms.
Collaboration and query workflow
vespper is designed for cross-functional use during incidents. Engineers and on-call responders can query the system in natural language, share findings with teammates, and get instant, context-aware answers that are tied to current alerts and historical events. This reduces time spent switching between dashboards and documentation.
Editions, integration, and deployment
vespper is available in multiple packaging options to fit different team sizes and policies:
- Enterprise — full-featured offering with advanced controls and scale for large organizations.
- Pro — enhanced capabilities for mid-sized teams seeking more functionality than the free option.
- Open-source — a lightweight release to help teams evaluate and adopt quickly.
The platform connects with common toolchains and supports data exchange across incident management, observability, and ticketing systems. Self-hosting is supported for organizations that require on-premises deployment.
Security and governance
Security is a core focus: vespper supports self-hosted deployments, enforces granular access controls, and provides mechanisms to limit data exposure. These measures help teams meet internal security requirements and regulatory constraints while retaining incident analytics and response capabilities.
Suggested alternative solutions
- Lion Browser (subscription) — a paid alternative that some teams choose for a different set of integrations and UI preferences.
- Community/open tooling — for teams prioritizing zero-cost entry or full source access, several community projects can be evaluated.
Technical
- Web App
- Subscription