Overview
Velocity Frequent Flyer is Virgin Australia’s loyalty mobile application that helps members manage their rewards and status. The app provides an easy way to monitor loyalty activity, see progress toward tier upgrades, and discover new opportunities to collect more points.
Main benefits
- See partner promotions and exclusive bonus deals from many participating companies.
- Monitor your status credits and view what’s needed to keep or elevate your tier.
- Add your Velocity number to upcoming bookings so flights count toward points, credits, and eligible sectors.
- Explore destination possibilities and estimate how far your points can take you.
- Receive timely alerts about points movements, status updates, special offers, and extra earning opportunities.
- Use the digital My Velocity Card to access Virgin Australia lounges if your membership includes lounge access.
Notifications and membership access
The app’s alert system keeps you informed about important changes — for instance, when points post, when you gain or lose status credits, or when targeted promotions become available. The revamped My Velocity Card makes it straightforward to present proof of membership at airport lounges and other partner venues, streamlining entry for eligible members.
How to get the most from the app
- Regularly check the partner offers section for limited-time bonuses that boost point accumulation.
- Add your Velocity number to every flight reservation and to partner bookings to ensure crediting.
- Track status credit thresholds so you can plan travel that helps maintain or upgrade your tier before the membership year ends.
Suggested alternative
If you’re comparing loyalty programs or want another option, consider the Royal Air Maroc program (free to join). It may offer different route networks or partner opportunities that better match certain travel patterns.
Summary
Overall, the Velocity Frequent Flyer app is a practical tool for Virgin Australia customers who want to keep a close eye on their loyalty activity and maximize point earnings. Its combination of tracking, alerts, partner offers, and a digital membership card makes it useful for frequent flyers looking to manage rewards on the go.
Technical
- iPhone
- Android
- Free