Userview for Web

Product summary

Userview is a browser-based, AI-assisted tool built to speed up the analysis and synthesis of user interviews. Users can upload audio or video recordings and receive a full interview summary and report in a matter of minutes, helping teams move from raw sessions to actionable findings quickly.

Primary capabilities

• An interactive conversational assistant to ask follow-up questions about your research and dig into findings.
• Ready-made, easy-to-customize reporting layouts for sharing polished summaries with stakeholders.
• Configurable extraction of insights so teams can focus on the themes and metrics that matter most.

Collaboration and privacy

Userview supports live, multi-person editing so team members can work together on reports in real time—similar to cloud-based document collaboration. Privacy is emphasized: the platform follows GDPR-aligned policies, does not use customer data to train models, and treats uploaded files as non-persistent so recordings aren’t retained.

Additional features

• Granular team access controls for assigning roles and permissions.
• Support for multiple languages to handle diverse participant pools.
• Automated speech-to-text transcription to convert interviews into searchable text.

Ideal users

This solution is suited to product managers, UX researchers, and cross-functional teams that need high-quality user insights on a tight timeline. It’s designed to cut the time between interviews and decisions while keeping results easy to distribute.

Notable alternative

A viable substitute is LavaReach (subscription-based), which can be considered if you’re evaluating pricing models, feature sets, or integration needs that differ from Userview.