totono — simple resident <> management communication
totono is a complimentary lifestyle app created by 株式会社スマサポ (SumaSapo Co., Ltd.) to streamline interactions between people living in rental properties and the companies that manage them. It centralizes announcements, helpful documents and direct contact tools so residents can get information and assistance more easily while they live on-site.
Core capabilities
- Direct messaging with the management team, including the ability to attach photos taken on the spot to illustrate issues.
- Immediate push alerts published via an electronic bulletin board so you won't miss building-wide notices.
- Quick access to room and facility manuals that explain how appliances and common areas work.
- A searchable collection of frequently asked questions covering everyday living concerns.
- Practical tips and resources related to rental-life matters, provided at no charge.
Optional benefits and extras
- Access to optional add-ons that deliver special discounts or perks during your tenancy.
- Extra services that can be enabled for residents who want expanded support or convenience features.
Getting started
If your building has adopted totono, signing up is straightforward: register with your property details and you can begin using the app right away. The registration process is designed for tenants of participating properties and aims to be quick and user-friendly.
Compatibility and limitations
totono is intended strictly as a support tool for residents living in properties that support the platform. If your residence has not been set up to use totono, the app will not function as a resident-management interface for that address.
Technical
- Android
- Free