TheySaid for Web

Product snapshot

TheySaid is a browser-based platform that improves survey participation by turning questionnaires into AI-led conversations. Backed by an intelligent conversational agent called Evo, the system crafts context-aware questions by inspecting a website’s content and applying proven survey techniques. Instead of static forms, organizations can use live, adaptive dialogues to draw richer responses and make the experience more personal for each respondent.

How the conversational engine works

Evo analyzes the pages it’s connected to and dynamically generates follow-up prompts and questions tailored to the visitor’s context. Conversations are real-time and non-linear, allowing respondents to move at their own speed and return to topics as needed. This approach replaces one-size-fits-all surveys with interactions that feel more like a natural exchange, improving completion rates and the quality of answers.

Reporting, themes, and action recommendations

TheySaid includes analytics tools that condense open-ended replies into concise summaries, surface recurring themes, and highlight sentiment trends. These summaries help teams prioritize product or service adjustments by pointing to the most frequent pain points and opportunities. Dashboards and export options make it straightforward to turn qualitative feedback into concrete next steps.

Deployment options and common applications

The platform supports embedding the conversational survey into websites and integrating it with customer outreach channels and CRMs. Typical uses include market research, product development feedback, and post-support satisfaction checks. Its flexible deployment makes it useful across industries that rely on ongoing customer insight.

Noteworthy alternatives and pricing notes

• Typeform — modern conversational forms with visual customization and third-party integrations.
• Tolan (offers a free tier) — a recommended cost-free option for teams experimenting with conversational surveys.
• SurveyMonkey — robust survey logic and enterprise-level reporting for larger research programs.