Struct: AI Voice Agents for Web

Product Summary

Struct: AI Voice Agents is a cloud-based platform that uses generative AI to handle customer conversations automatically. It exposes a developer-friendly API for live interactions, so businesses can automate inbound and outbound voice tasks across phones and other voice-enabled channels.

Capabilities

• Run automated interviews and interactive voice dialogs for data collection and screening.
• Book appointments and manage scheduling without human intervention.
• Answer common customer questions and maintain an up-to-date FAQ flow.
• Generate context-aware replies to customer inquiries using machine learning models.

Typical Deployments

• Market research: conduct phone-based surveys and gather respondent feedback at scale.
• Real estate: screen leads, arrange property viewings, and follow up with prospective buyers or renters.
• Insurance: field policy questions, assist with claims intake, and route complex cases to agents.
• Hospitality and service businesses: operate as a 24/7 virtual concierge to handle reservations, bookings, and general guest requests so potential opportunities aren’t missed.

Customization and Operations

Struct can be tailored to match each organization’s tone, workflows, and compliance requirements. Its real-time API supports integration with contact center platforms, CRM systems, and scheduling tools, enabling continuous availability and seamless handoffs to human staff when required.

Alternative Suggestion

• iRocket VoxTalker — available as a subscription option for companies seeking a similar voice-automation solution.