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Product snapshot
Sonetel 2.0 is a free business productivity app for iPhone that helps teams grow revenue and simplify how they handle customers. The app centralizes inbound messages and calls so you can respond faster and keep customer conversations in one place. It also provides a free phone number that works internationally.
Consolidated communication channels
- Email integration that funnels customer messages into the same workspace.
- SMS messaging accessible alongside other customer threads.
- Connections for social platforms such as Facebook and Twitter so social inquiries arrive with everything else.
- A website chat widget you can install at no cost to capture live visitors.
- A unified inbox to review and act on all conversations from a single dashboard.
Fast, context-aware replies
The app includes an AI-powered suggestion engine that proposes reply drafts based on your website content, past team discussions, and historical responses. These smart suggestions speed up handling routine questions and reduce time spent composing replies.
Team collaboration and voice features
Teams can coordinate inside the app with internal chats, one-to-one voice calls, and multi-person conference calls — all at no extra charge. This keeps internal coordination close to customer activity and helps teams resolve issues faster.
Quick start and worldwide reach
Onboarding is designed to be quick — you can be up and running in about a minute. The provided phone number is intended for global use, making the solution suitable for small businesses and larger organizations alike.
Related option to consider
If you also need a secure connection for remote work or customer privacy, you might look at Safer VPN Proxy Free (Secure VPN) as an additional tool to pair with Sonetel.
Technical
- iPhone
- Free