Smart Customs — quick summary
Smart Customs is a complimentary Android application published by the State Customs Committee of the Republic of Azerbaijan that brings e-customs services to mobile devices. The app is designed for both Azerbaijani citizens and foreign visitors, enabling access to customs-related tools and information without visiting an office.
Primary functions and tools
- Receive official news and contact the Committee’s call center directly from the app.
- Lodge appeals and submit inquiries to the Customs Committee.
- Estimate customs duties for vehicles before arrival at a border.
- Join an online queue for border crossings to reduce waiting time.
Recommended alternative
Consider MCD TOLL as a free alternative for toll- and border-related services and information.
Usability and planned improvements
The interface is straightforward and user-friendly, so most people should find it easy to navigate. The Customs Service intends to expand the app’s capabilities with additional services and data features in future updates.
Feedback and support
Users can send comments, suggestions, or bug reports using the app’s feedback tools or the in-app contact options to help improve future releases.
Who will find it useful
Frequent travelers and residents who regularly cross Azerbaijan’s borders will benefit most from the convenience and time-saving features provided by Smart Customs.
Technical
- Android
- iPhone
- English
- Turkish
- Russian
- Free