About the Resident App — Room Support from GLOBAL CENTER INC.
Room Support is a lifestyle app created for residents managed by GLOBAL CENTER INC., a full-service real estate company based in Takamatsu City, Kagawa Prefecture. Designed to centralize tenant services, the application helps residents manage everything related to their tenancy from before move-in through final checkout.
Main advantages for residents
- Submit requests (for example, parking certificates or move-out notices) directly through the app without retyping contract details.
- Report problems with fixtures such as toilets or air conditioning using the built-in chat, avoiding phone calls during work hours.
- See building announcements and special offers pushed to your phone so you don’t miss important notices.
- Check practical building information like garbage collection schedules and utility details to simplify daily life.
- Handle move-in, ongoing support, and move-out tasks all from a single place instead of switching between forms and websites.
How it helps during daily life
Room Support consolidates routine information and reminders so tenants can stay organized. Garbage collection days, maintenance schedules, and other essential details are easily accessible on your smartphone, reducing the chance of missed pickups or overlooked notices.
Reporting faults and requesting help
If something in your unit stops working, you can open a chat with the management team through the app. This method is especially useful for residents who cannot make phone calls during business hours and prefer written requests. The in-app communication keeps a record of your reports and the responses.
Managing documents and administrative tasks
Rather than filling in the same contract data repeatedly, the app lets you complete common procedures—such as applying for parking documentation or notifying management of termination—quickly and with fewer steps. This streamlines administrative tasks and shortens turnaround time.
Notifications and promotions
The app also delivers timely alerts about building maintenance, construction work, and promotional offers. Because these notices appear on your device, you’re less likely to miss updates that might otherwise be posted only on building bulletin boards.
Summary
Room Support serves as a practical companion for residents of GLOBAL CENTER INC. properties, providing easy access to notices, support channels, schedules, and administrative services from pre-move-in through post-move-out.
Technical
- iPhone
- Free