RailOne — Your Indian Railways travel companion

RailOne is a free, easy-to-use mobile app built to simplify rail travel across India. It combines ticketing, journey planning, live train information and passenger services into a single, convenient application so travelers can manage trips from start to finish.

Core capabilities

  • Live train locations and up-to-the-minute schedule notifications to keep you informed during your journey
  • Quick and secure ticket reservations directly from the app
  • Order meals to be delivered on-board or at stations during stops
  • A planner that helps you map routes, save itineraries and modify reservations
  • Coach and berth position lookup so you know exactly where your coach will be on the platform
  • Built-in R-Wallet for seamless, protected payments and refunds
  • Support across multiple Indian languages for wider accessibility
  • Single sign-on access to unlock all features with one login credential
  • Integrated complaint submission and status tracking via the Rail Madad service

Payments and language options

RailOne includes a dedicated digital wallet that makes purchases and refunds fast and secure. Multiple regional languages are supported so passengers from different states can use the app in their preferred tongue.

Support and issue resolution

If you encounter a problem, the app lets you lodge complaints and follow up on responses through the Rail Madad integration, which centralizes customer service interactions and feedback tracking.

Why use RailOne

RailOne modernizes the rail travel experience by combining essential utilities — from booking and meal delivery to live tracking and customer support — into one streamlined app, making journeys more predictable and convenient for passengers.

Technical

Title
RailOne
Requirements
  • Android
  • iPhone
Language
No language has been specified.
Available languages
License
  • Free
Latest update
2026-01-15
Author
Centre for Railway Information Systems

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