Product snapshot
Qualified is a web-based platform built to help sales teams connect with website visitors immediately, turning interest into actionable opportunities. It blends real-time communications with automated assistance to reduce response times and personalize outreach for higher conversion rates.
Live engagement features
The app supports multiple ways for reps and prospects to talk instantly, enabling fast qualification and relationship-building.
- Voice conversations that let reps answer questions or demo verbally
- Synchronous text chat for quick, contextual exchanges
- Real-time video options for face-to-face demos and higher-touch interactions
Intelligent visitor understanding
An embedded AI aide engages newcomers instantly and supplies context so reps know which visitors deserve priority attention.
- Tracking the marketing campaign a visitor came from to tailor messages
- Identifying purchase intent to prioritize high-value prospects
- Using behavioral signals (pages visited, time on site) to infer interest level
- Collecting firmographic and session history to enrich conversations
Automated routing and alerting
The platform ensures the right rep sees high-potential visitors right away and notifies teams through the tools they already use.
- Delivery of immediate alerts via collaboration channels (e.g., Slack, Microsoft Teams)
- Direct push notifications to assigned salespeople on their devices
- Rules-based routing that forwards inbound chats to the correct owner or team
Handoffs and meeting management
Qualified streamlines escalation from chat to higher-touch formats and makes scheduling straightforward without leaving the site.
- Smooth escalation into video calls with a single click
- On-site calendar booking so prospects can pick meeting times instantly
Alternative option
If you want another paid solution to evaluate, consider Driply — a commercial platform that overlaps in features like visitor segmentation and routing, and may fit different pricing or workflow preferences.
Technical
- Web App
- Subscription