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NiCOMS — Remote pharmacy support from Nihon Chouzai
NiCOMS is a nationwide telepharmacy offering from Nihon Chouzai Co., Ltd. It connects patients with the pharmacist at their usual Nihon Chouzai location so they can receive medication guidance without leaving home. The platform also supports home delivery of prescriptions and is accessible on both smartphones and desktop computers, making it a convenient alternative for those who prefer not to visit a pharmacy in person.
Who may find NiCOMS useful
- Parents caring for small children who cannot easily leave the house
- People concerned about exposure to infectious illnesses
- Individuals who take medications on a regular schedule
- Patients living far from their nearest pharmacy
- Busy professionals with limited time for in-person visits
- Family members or caregivers managing prescriptions for others
How to access and use the service
- Install the NiCOMS app or visit the web portal and book an online guidance slot with your regular pharmacy.
- Wait for a notification confirming the scheduled online consultation.
- Join the live session to speak with the pharmacist (and, when available, a registered dietitian) for guidance and questions.
- Complete payment through the app using a credit card, or choose cash-on-delivery if offered.
- Receive your medications at the address you provided.
App capabilities and in-session experience
- Real-time video or chat consultations that mimic the in-store counseling environment
- Display of available appointment times and the ability to reserve slots instantly
- Automated reminders about upcoming sessions so you don’t miss your consultation
- Continuation of the consultation up through the billing stage for a seamless experience
Payment methods and delivery
NiCOMS supports electronic payment by credit card for a quick checkout, and in many cases cash-on-delivery is also available. After consultation and payment are completed (or arranged), medications can be shipped directly to your home address.
Nutritional counseling (dietitian services)
While pharmacists can provide medication guidance online, nutritional consultations with registered dietitians generally require booking directly at a pharmacy branch. If you need dietitian support, check with your local Nihon Chouzai store for in-person reservation options.
Additional resources and where to learn more
- Suggested alternative tool: Bishop Score calculator (free)
- For full details, terms, and the latest features, visit the official NiCOMS website or contact your local Nihon Chouzai pharmacy.
Technical
- iPhone
- Free