MySafaricom App for iPhone

Quick overview of the MySafaricom iOS app

MySafaricom is a free iPhone application from Safaricom Limited that centralizes access to the company’s services. It provides a single place to handle payments, communications top-ups, data purchases and account monitoring, all from your phone.

Key things you can do with the app:

• Check your balances for airtime, data, Bonga points and credit limit
• Buy mobile data plans and bundles
• Top up your own number or someone else’s
• Manage M-PESA transfers and payments

Sending money and paying merchants

The app’s M-PESA functionality is designed to simplify transfers and in-store or online payments. Before confirming a send, you can confirm recipient details and review any applicable fees to reduce errors.

Useful M-PESA capabilities:

• Share receipts or confirmation details after transactions complete
• Use LIPA NA M-PESA to pay merchants and settle bills
• Verify the recipient’s name before sending funds
• Select recipients directly from your phone contacts
• See transaction charges up front

Airtime recharge and scratch-cards

Refilling airtime is straightforward within the app. You can refill your own line or a family member’s without entering numbers manually by choosing contacts stored on your phone.

Top-up options include:

• Scan a physical scratch card to redeem credit instantly
• Pick a contact from your address book to refill another person’s line
• Recharge your own number quickly from the app

Buying data bundles

Purchase data bundles that match your needs, including time-limited packages and those without expiry. The app presents available bundles so you can compare options and complete the purchase in a few taps.

Account balances and service overview

Keep track of all key balances from one screen. The app shows the status of multiple services so you always know what’s available.

What you can view at a glance:

• Current credit limit
• Bonga loyalty points balance
• Available airtime
• Remaining data allowance

Home Fibre account controls

If you use Safaricom Home Fibre, the app lets you manage that service too. Make payments, review plans, or switch packages without contacting support.

Daily digital newspaper (E-Paper)

Access the E-Paper within the app to read the daily digital newspaper, offering an improved reading experience designed for mobile.