MyCare Overseas for Android

At a glance

MyCare Overseas™ is a no-cost mobile application from International SOS Government Services Inc. Designed for TRICARE Prime Overseas, TRICARE Prime Remote Overseas, and TRICARE Select Overseas beneficiaries, the app gives users mobile access to essential resources and services needed when receiving TRICARE-covered care abroad.

Who this serves and what it does

Intended audience

• TRICARE Prime Overseas beneficiaries and those covered under Prime Remote or Select Overseas plans.

Primary purpose

• Provide on-demand access to support teams, authorization documents, local medical information, and tools to help manage overseas appointments and referrals.

Key features

• Downloadable authorizations from International SOS to present at appointments.
• Location-aware provider search to find nearby healthcare professionals.
• Country-specific guidance such as emergency contact numbers, medical risk ratings, and basic cultural notes.
• 24/7 access to Customer Service and local Near Patient teams where available.
• Appointment notifications and reminders to help you keep scheduled visits.
• Phone-based interpreter support to assist with language barriers during consultations.
• A simple, easy-to-navigate interface for quick access to the app’s tools.

Availability and regional coverage

Near Patient teams are not universal; they operate only in specific countries. Coverage includes:

• Japan, South Korea, Bahrain, Poland, Greece, Spain, Italy, Benelux, and Germany.

Note: The exact services offered by local teams may vary by country.

Technical requirements

• The app is free to download.
• Requires Android 9 (Pie) or a more recent Android version to function properly.

Alternative option

If you prefer a different tool, SNAP DRIVER (free) is a commonly suggested substitute.

Quick usage tips

• Keep a copy of authorizations downloaded to your device before appointments in case of limited connectivity.
• Verify which services are available in the country you’re in, since some support (like Near Patient teams) may not be provided everywhere.