MicroCAT Powered by Via for iPhone

Service Snapshot

MicroCAT, operated in partnership with Via, is an on-demand microtransit option for people in Albemarle County that emphasizes low emissions and convenient point-to-point rides. Riders use the mobile app to request a pickup from their current location, enter a destination, and be matched with a nearby MicroCAT van.

How the Ride Matching Works

The platform uses a shared-ride matching system that pairs passengers headed in the same direction. This approach combines the comfort of a private trip with the cost-efficiency and throughput of public transit, helping trips remain fast and affordable while expanding access to more users.

Cost and Accessibility

• Aggregating multiple passengers into one vehicle reduces per-ride cost, making MicroCAT an economical choice for many residents.
• The app interface is designed for simple booking from almost anywhere in the coverage area, lowering barriers for riders who don’t have easy access to traditional transit.

Environmental Advantages

• Encouraging shared travel cuts down on the total number of vehicles on the road, which translates into lower CO2 emissions and a cleaner local environment.
• By shifting short trips from single-occupancy cars into shared vans, MicroCAT supports community-wide sustainability goals.

Real-Time Tracking and Support

MicroCAT offers live tracking in the app so you can see your reserved vehicle’s estimated arrival. For help or questions, use the in-app support tools or the contact details provided inside the app to reach MicroCAT customer service.

Options to Consider Instead

• SafeRide — an alternative option for local short trips.
• ASOSU — another community ride program that may serve different times or routes.
• Fare-free community shuttles — check local listings for zero-fare services that may complement MicroCAT.

Share Your Experience

If MicroCAT makes your commute easier, consider leaving a positive rating in the app. Rider feedback helps improve service quality and supports continued availability of this sustainable transportation option.